We are excited to begin using Chat as a new customer support channel. We've activated it on the website now and will be testing it over the coming weeks. We believe this is a great way to help answer questions and solve problems in real time during our normal office hours.
The Chat / Message Icon appears at the bottom right corner of every page on our website. Click on that to send us a message or start an online chat (when someone is available!). As we test through the work flow of offering chat, we plan to also add a knowledge base to help answer the most common questions.
If we happen to be away at that moment - you can still use it to send us a regular support message and we will get back to you ASAP!