As the title says we have started our Spring cleaning here at the mill a bit early this year and have begun listing some new closeouts, check them out!
NEAFP is closed today due to extreme blizzard like conditions. We expect to be back open this Friday, 2/10. All orders will start shipping out then, Thank you and hope you all affected by the snow storm stay safe and warm!
We have started to map out our vending / fiber collection for the upcoming Spring alpaca show season. Coming by and seeing us at an alpaca show is a great way to get your eyes and hands on our products as well as drop your fiber off to us and get back to NEAFP for free!
Here is a list of our upcoming shows:
*AOA National Alpaca Show and Auction* - March 17-19th, 2017
*no fiber collection @ this show
North American Alpaca Show + NorthEast Alpaca Expo
+ Bay State Small Breeders Blast - March 30 - April 2nd, 2017
West Springfield, MA
MAPACA Jubilee Show - April 21st - 23rd, 2017
For the most up to date list of upcoming events, head to our Fiber Collection Section
Last Fall we had several large regional fiber collection points and big Fall Show collections land on our doorstep at the exact same time and our sorters have been playing catch up ever since. After fiber arrives, it normally takes about 8 to 10 weeks to complete but we are trailing about 4 to 6 weeks behind this schedule. We apologize for the delay, the good news is that we are starting to get back on schedule and expect to have the Fall and Winter's fiber sorted and checked into everyone's accounts around the end of February.
Note: Dropped off fiber at a collection point or show and want to place an order? Not a problem - just let us know in the Order Notes box that the required fiber is in queue (specify collection / event) and we will release the order at the fiber price point knowing it's here!
FIBER COLLECTION SORT STATUS - Updated 5/3/2017
EMPIRE 2016: Sorting Complete, Reports going out this week!
PAOBA 2016: - Being Sorted Now
VA Collections - Delivered, On Deck
2017 Carolina Alpaca Celebration - Delivered
2017 North American Alpaca Show - Delivered
2017 MAPACA Jubilee - Delivered
WI (Hesprich) Collection - Completed, All Reports sent out
OH Collection - Completed - All Reports sent out
Fiber U - Complete
NY Collection - Complete
KY Collection - Complete
WI (Gease) - Complete
NEAOBA Fiber Crawl - Complete
WA State Collection - Complete
MAPACA 2016 - Complete
CABO / Southern Select 2016 Show - Complete
by Brianna Paon
First and foremost we’d like to thank everybody who read our Square Mobile Payment Article as well as participated in our Alpaca Store Mobile Payment survey! Your feedback is extremely important to us and we of course wouldn’t be able to be here without the help and support of our customers and their flourishing businesses.
We created this survey partly to help us to gauge how our products are being carried forward into the world of retail, and what is offered in terms of payment methods. As we’ve concluded in that article, one of the most if not the most important favor you can do for your small business is offer the use of credit/debit cards. If you are not offering this payment alternative, you are running the risk of losing business to competitors, even if you have the best product and best overall brand message.
We are living in a time where quickness and convenience coincide with one another―nobody wants to feel like they are wasting their time simply by trying to buy your products and give you money. Judging by the results of the survey, we can conclude that an average of 87% of our customers (you guys!) accept payments through credit and debit cards, and out of that 87% a solid 65% use Square as their POS (Point of Sale) system.
For those who may be a bit skeptical, or think it isn’t necessary or of interest to explore the opportunity of mobile payment usage, I candidly ask you to think again. A loyal customer of ours had said it best, “anyone who doesn’t take credit is leaving money on the table.”
Some other notable survey result quotes:
"Taking credit/debit cards has increased my sales exponentially. I am
also able to offer incentives and discounts to customers online AND as a
thank you to those who have already purchased. I couldn't do the
business I have without using Square. Love it!"
"We find the data collection of the Square system to be a real asset to
our business. Sales tax reporting is a breeze; setup is easy for a non
techie person; information on exactly what sold over any time frame is
invaluable; refund processing is easy. wouldn't be without it."
By Brianna Paon
When browsing online to buy a product - a new vest let’s say - you are more than likely going to stop at one that catches your eye. It could be the vest itself that you are attracted to of course, but what we may not think about is how the product is presented and why it caught your eye in the way that it did. It could’ve been how well lit the product looked in comparison to others. It could be the crisp, white background contrasting against the vest. It could also be the crystal clear quality of the photo in comparison to photos that might appear grainy or dull. Whether we are aware of it or not, product photography has a big role in our decision to buy something, and the same thing applies to how people view your products on your online store.
While many of us may not be very well-versed in the world of photography, (I certainly am not) there are methods to achieving beautiful photography of your products that is seemingly professional, and won’t cost you an arm and a leg. Many may assume that you need to own a multi-thousand-dollar camera in order to capture professional shots, but that is not the case - there are a multitude of digital cameras, including ones under $100 that would be perfectly suitable for capturing your products (see Amazon links below). If you’re looking to purchase a camera, or already have one, familiarize yourself with the camera settings and what each setting is meant to capture. Alternatively, many of you may already own a Smartphone that will take comparable product photos to entry level digital cameras. They also offer different camera settings, similarly to regular digital cameras, and are made to be user friendly. Toying around with these camera settings is not a bad idea either, as it will help you determine which setting to use in order to get the best quality of what you’re capturing ---- this will be dependent on the product itself, the color(s) shown, the background and most especially, the lighting.
Besides the camera you use to capture your photo, the lighting may be equally as important in getting a quality product shot. Familiarizing yourself with ISO, shutter speed and aperture are especially important, as they are all focused around controlling the amount of light that enters the camera. Even the perfect angle would have a tough match against the light reflecting on and off the product you’re capturing - even our bare skin can reflect light onto an object enough for it to look drowned out! The best part, however, is that there are a number of Do-It-Yourself projects that help you to achieve the best lighting, requiring very little cost.
A product photography box is one of the essential tools necessary to seclude your product and surround it with the best lighting possible so that you can capture that perfect money shot. Even if you are only using your smartphone to capture your photos, using a light box may fool people into thinking you used a professional camera! Creating one of these boxes could make a world of a difference for how your products are perceived, as well as your amount of sales, and you only need to spend about $10 for the materials to do so. (Yes! Really!)
As previously mentioned, the clearer and better lit the photo of your product is, the more attracted people will become. Now that people are increasingly utilizing online avenues for their businesses, it should be in your best interest to do the same! We now live in a time where people are constantly on their phones, tablets or other mobile devices, and this is where people often will do their shopping. If you’d like to know a fun fact, it is proven that 80 percent of people remember what they see and only 20 percent of people remember what they read. This goes to show how critical it is to market your products through the use of imagery. Multiple studies suggest that social media audiences react best to visual content, which explains why the userbase on sites like Pinterest have been booming - not only is imagery much more attractive than wordy content, but social media sites such as Facebook prioritize ads based on lack of text; your image is more likely to show up in people’s feeds than a paragraph explaining what your newly released products - and the better the photo, the more likely it will bring you a new customer. These days, there is more pressure than ever to attract your audience within just a few seconds - while you may have an incredible product, people may scroll right past it if it isn’t eye-catching material that truly POPS!
Fortunately, there are a number of articles and videos online, that further explain the importance of product photography, as well as offer pointers on creating DIY projects. Check out the video below to learn how to build the miraculously cheap product photography box - your bank account will thank you.
Video: How to Build a Photo Light Box for Less Than $10
Video: Easy Product Photography with your iPhone / Smartphone
Video: Aperture, Shutter Speed, ISO, & Light Explained - Understanding Exposure & Camera Settings
Video: Photography Tips for Beginners
Links to other Resources / Articles:
We are excited to share a new video showcasing the features of our best selling Survival Sock! Feel free to share and embed this video on your website, blog, or social media pages as a way to help educate your current and potential customers of the great features this sock has to offer!
By Brianna Paon
Figuring out ways to increase business during a slow season doesn’t have to be a daunting task. With the busy Holiday sales season officially behind us and the increase in downtime that comes with it, now is a great time to test out new marketing tactics to keep your sales momentum moving. In the world of retail, immediately after the busiest season of the year typically follows the slowest, where everyone is exhausted from all of the celebrating and gift giving. Despite this, there are still numerous ways that you can help drive sales during this slower time, as well as use the concept of the New Year to your advantage. Whether it be a free shipping promotion, releasing new products, or a new social media campaign, the New Year opens up many possibilities that can prove fruitful.
The new year is a wonderful excuse to refresh yourself and reevaluate your life goals. It’s the only time of year one can designate New Year’s resolutions for themselves, whether they aim to improve health and wellness or take on new projects. This is a perfect time to have your business jump on the resolution bandwagon and market to the New Year attitude. It doesn’t need to be anything extravagant - a simple “new year, new socks” could be enough to resonate with people in your customer base. Giving your business some personality that is quirky yet relatable can go a long way.
What’s nice about this time of year is that people have just finished dropping loads of cash on gifts for other people - this means that it’s a perfect time to push the idea of getting a gift for yourself. The concept of “treating yourself” and planting the idea that people are deserving of your products can certainly make people more inclined to buy. People like when the focus is on them - it’s human nature! Rather than trying to market the advantages of your products and why they’re awesome, focus on the customer and why they’re awesome. Depending on how you would like people to perceive your business and its message, you could definitely have some fun with this. “The Survival Sock: for awesome people only” is a silly and playful example of how to target market to your audience. It presents exclusivity, which people like, and focuses on the buyer rather than just the sock/product itself.While marketing to the new year attitude as well as motivating people to gift themselves are both effective, these are only two of the many approaches you can take to drive sales. There are plenty more ways to boost business this winter without the stress. Below is a list of suggestions on tactics that are worth giving a try - please feel free to provide us with any feedback on what has worked for you and your business!
By: Brianna Paon
Now that we are two weeks into January we can officially say that the holiday sales rush has come to a close. After countless events, pop up markets, open houses, and a steady flow of farm store visits our natural instinct is to kick our feet up and put last year officially in the rear view. This time of year, however, is actually the best time to reflect back on the tools and strategies you used to drive business, what worked, what didn’t, what’s worth repeating in 2017 and what needs some tweaking.
We’ve all been to a new event or pop up market that didn’t pan out. Maybe it was the weather (85 and sunny!), or the lack of foot traffic, or even too many similar vendors competing for too few potential buyers. Besides events, we all use various forms of getting the word out about our farms, animals, fiber, and products. Various forms of marketing and advertising work well in different situations, so it’s important to measure each type you implemented last year and rate its overall success. Along with reflecting back on what didn’t quite pan out, it's very important to recognize your achievements and what you did this past year that shined. No accomplishment is too small to celebrate and bring forward into the new year. Ask yourself what went well for you this past year, and what contributing factors made it work.
Now is the time, while 2016 is still fresh in your mind, to reflect back on all the various things that you did to help grow your business. By taking a moment to write down the things you did, and how they worked out (one way or the other), you can help jump start your 2017 marketing plan of attack. With a rough plan in place, you can start mapping out your following year in the hopes of making it your best year yet!
Here are some sample questions to help jump start your reflection and planning processes:
The Year Behind:
The Year Ahead?
Included below are some worksheets that can help you sum up your marketing of 2016 and help you start drawing up a plan for 2017.
Uncaged Life: End of Year Marketing Worksheet
SmallBiz Trends: One Page Sample Marketing Plan
NEAFP's mill and office are closed and re-opening Tuesday December 27th.
We also will be closed
Monday January 2nd, 2017
for New Years Break.
Please plan accordingly for any time sensitive orders! Everything that comes in over this time will be processed and shipped in the order it came in.
Thank you for a fantastic 2016, Happy Holidays!
Gentle Touch Socks - Medium and Large - White
BOLD Survival - Large - Forest Green
Boucle Mittens - Medium - Grey (limited quantity)
All Terrain Gloves - SM, MED, LRG, XL - Grey (limited quantity)
Fingerless Gloves - MED and LRG - Grey
The Holiday Season has officially started and crunch time is upon us. We are receiving a very high volume of orders each day and have also begun to see a slow down in some of the shipping services. For the time being we are going to keep USPS Priority as a shipping option but we HIGHLY recommend that anyone with a time sensitive order to select UPS Ground or better.
If we get to a point where USPS Priority becomes completely unreliable (as it has in years past during the Holiday Season) we will remove it as a shipping option all together.
Below are the shipping maps from both USPS Priority and UPS Ground. Use these to plan your shipping choices - also keep in mind that over weekends and the beginning of each week, it may take us an extra 1 to 2 business days to process and ship all orders as we work through the queue.
Note: Add 2-3 business days to these estimates
Our new Kid's Alpaca Mittens are a great option for someone looking to share the gift of alpaca with a young one! Made from our Suri Blend Alpaca Yarn, these Kid's Mitts are as soft as they are warm, all without the excess bulk. This is a limited run to test demand for Kid's sized alpaca products. Made in our Suri Light Fawn and Suri Rose Grey colors.
Available in Infant, Toddler, and Children's Small.
NEAFP will be closed this Thursday and Friday (Nov. 24th and 25th) for Thanksgiving. We will begin processing and shipping orders in the order they were received starting on Monday Nov. 28th. Thank you and we hope you all have a safe holiday!
We have a few back in stock updates!
Back in Stock and ready to ship:
Driving Gloves - Large - Dark Grey (limited supply)
Driving Gloves - Medium - Brown
Boucle Mittens - Small - Grey - Limited Supply (Slightly different sizing due to being from first prototype batch with new manufacturer - see note in Color Inventory Page)
Wrist Warmers - Cable - Fawn
DYED Cable and Lace Scarves: Wildberry, Forest Green
DYED Cable Knit Beanie: Wildberry
DYED Watch Cap: Wildberry